Terms of service

By using this website or placing an order with LuminaCandleCo, you agree to the following terms.

All product descriptions, prices, and availability are subject to change without notice.

For custom orders, customers are responsible for reviewing and approving all details before production, including spelling, design, color, size, and scent selection. Once approved and in production, custom orders cannot be canceled or refunded.

Because our products are handmade, slight variations may occur and are not considered defects.

We are not responsible for shipping delays caused by carriers, customs, weather, or other factors beyond our control.

By placing an order, you agree to our store policies.

If you have any issue with your order, please contact us at: